Shipping Policy

Your ordered artworks are so important for us. We want to make sure that everything goes right from the day you decide to purchase from us, to the day you receive them, and even afterward.

Here at VisionHouse, we endeavor to make the shipping SAFE, and the delivery FAST.

 

SAFETY - PACKAGING WITH EXTRA CARE

Framed artworks or frames will always be locked in a position in a wooden structure.

FASTEST DELIVERY

For Sample, All artworks coming from VisionHouse will be delivered by the best express companies like EMS and DHL, etc., all with tracking codes.
For bulk orders, it depends on the actual situation after both discussions.

So how long is it from the order day to the day your order arrives?

Type	Processing Time	Delivery Time	Altogether
Pre-Order	25 days	5-25 days	Within 50 days
In Stock	3-5 days	5-25 days	Within 30 days

 

HOW MUCH DOES MY SHIPPING COST?

It depends on your shipping way. Our team will choose the best shipping solution for you.

SINCE THE SHIPPING FEE IS FREE, DOES IT MEAN THERE ARE NO EXTRA CUSTOMS OR TAXES?

According to our experience, you might be required to pay customs duties and taxes to claim your package, depending on your local customs office. VisionHouse has no control over this. We encourage you to contact the customs bureau for more specific information. If you need any help with providing files or invoices to the customs office, please feel free to contact our Customer Service.